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Empowering Disability Support with HPA Plus

about HPA Plus

HPA Plus was developed to bridge the gap between individuals with disabilities and National Disability Insurance Scheme (NDIS) service providers. The objective was to create a digital platform that simplifies service discovery, booking, and management, ensuring participants receive the right care efficiently

Reviewed on
4.5/5
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10 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Challenge

Developing HPA Plus came with key challenges, including:

  • Simplified Service Discovery: Ensuring users can easily find and compare NDIS-approved service providers.

  • Efficient Booking & Scheduling: Creating an intuitive system for booking services with real-time availability.

  • Compliance & Data Security: Implementing secure data handling to align with NDIS regulations.

  • Accessibility & Usability: Designing a platform that is easy to navigate for people with disabilities.

  • Scalability & Performance: Building a system capable of handling multiple users and providers efficiently.

What did
Krptoninc do

HPA Plus delivered significant improvements in NDIS service management and accessibility:

  • Seamless Provider Access: Enabled participants to quickly find and connect with support services.

  • Effortless Scheduling & Coordination: Simplified booking management, reducing wait times for services.

  • Enhanced Data Security & Compliance: Ensured participant data remains protected and meets regulatory standards.

  • User-Friendly & Accessible Design: Improved engagement and ease of use for people with disabilities.

  • Growth in Provider & Participant Engagement: Increased user adoption, connecting more people with essential NDIS services.
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The Results

  • Optimized Provider Listings
  • Automated Scheduling System
  • Secure & Compliant Data Management
  • Accessibility-First Design
  • Scalable Cloud Infrastructure

The technology that we use to support Paysafe

JavaScript
TypeScript
Node.JS
React
Java

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3

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